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Home » Posts tagged 'social media'

  • To Social Media with Love

    To Social Media with Love

    By Jim Ducharme on 1:00 am in Opinion, Social media marketing / View Comments

    You don’t “win” social media, you participate. You join the community which drives it and you serve that community and enrich it.

     
     
  • Get over it! Social media doesn’t owe you a thing!

    Get over it! Social media doesn’t owe you a thing!

    By Jim Ducharme on 1:36 am in Opinion, Relationship marketing, Social media marketing / View Comments

    The currency of social media derives value from the contributions we all make to community. That currency has no central bank or IMF dictating its worth. You are not a dollar bill, you are a person and you have much to offer the communities you are part of.

     
     
  • Tweet Tips: 12 Ways to Tweet the Same Thing

    Tweet Tips: 12 Ways to Tweet the Same Thing

    By Jim Ducharme on 1:11 am in Blogging, Community marketing, Content marketing, Social media marketing / View Comments

    Just tweeting a subject line and link from a blog (be a post by you or a post on another blog) is not always the most effective way to drive traffic to the post. If the subject line is really good, that can certainly be effective, but there are other options to get people’s attention [...]

     
     
  • Social Media May be Trendy, but Socializing isn’t

    Social Media May be Trendy, but Socializing isn’t

    By Jim Ducharme on 1:00 am in Community marketing, Social media marketing / View Comments

    Companies should understand that social networks may come and go, but people won’t stop being social online.

     
     
  • Belgian Marketing Professionals Waffle on Social Media

    Belgian Marketing Professionals Waffle on Social Media

    By Jim Ducharme on 5:00 pm in Social media marketing / View Comments

    The study surveyed 70 Belgian communication and marketing professionals regarding their use of social media. It certainly appears that based on this survey, Belgian marketing professionals have a way to go yet.

     
     
  • Corporate Networking: That was then this is Now

    Corporate Networking: That was then this is Now

    By Jim Ducharme on 1:00 am in Opinion / View Comments

    Social networking, remote working and collaboration are putting a whole new spin on corporate networking.

     
     
  • Doing Business as Unusual: Customer Service

    Doing Business as Unusual: Customer Service

    By Jim Ducharme on 1:00 am in Cross-channel, Customer service / View Comments

    Companies can’t simply use new technology to prop up the status quo – they have to change the way they think and operate – it’s no longer business as usual.

     
     
  • Twitter Customer Service Should not be Lipstick on a Pig

    Twitter Customer Service Should not be Lipstick on a Pig

    By Jim Ducharme on 1:00 am in Customer service, Opinion, Relationship marketing / View Comments

    When the passion and commitment of your social media front line people is not reflected in your processes and not shared by your customer service reps or even supported by your corporate culture or values, you are shooting yourself in the head.

     
     
  • 10 Stats: Why is Grandma Using Facebook and Uncle Joe Using Twitter?

    10 Stats: Why is Grandma Using Facebook and Uncle Joe Using Twitter?

    By Chris Tompkins on 11:48 pm in Social media marketing / View Comments

    10 Social Media Statistics That May Surprise You about such things as Facebook.

     
     
  • Think Tank: Social Media Training for Nonprofits

    Think Tank: Social Media Training for Nonprofits

    By Jim Ducharme on 2:31 pm in Community marketing, Social media marketing / View Comments

    If you’re an association or nonprofit diving into social media, take a dip in the Think Tank first and you won’t end up all wet.

     
     
  • The Real Time Web: Social Media Conference RealtimeNY11

    The Real Time Web: Social Media Conference RealtimeNY11

    By Jim Ducharme on 5:47 pm in Events, Social media marketing / View Comments

    The RealtimeNY11 conference takes place in New York City on June 6th. It focuses on the real time Web and its social and mobile possibilities.

     
     
  • Word-of-Mouth Marketing: The Ostrich Factor

    Word-of-Mouth Marketing: The Ostrich Factor

    By Jim Ducharme on 1:00 am in Social media marketing, Word of mouth marketing / View Comments

    The fact is that because of social media and our connected world, word-of-mouth is both your best friend and potentially your fiercest foe.

     
     
  • Social Media: The Labels of Anonymity, Authenticity, and Authority

    Social Media: The Labels of Anonymity, Authenticity, and Authority

    By Scott Cohen on 1:30 am in Opinion, Social media marketing, Uncategorized / View Comments

    In our rabid need to draw attention to ourselves, what’s real anymore?

     
     
  • Defining & Applying Social Media Intelligence

    Defining & Applying Social Media Intelligence

    By Jim Ducharme on 1:00 am in Social media monitoring / View Comments

    Yesterday I posted about how important it is to use social media to monitor the brand conversations going on out there. I’ve just been reading a whitepaper from Forrester titled: “Defining Social Media Intelligence” which lists in detail how social media intelligence can be applied in an organization.

     
     
  • Social Media Monitoring: The Virtual Duck Blind

    Social Media Monitoring: The Virtual Duck Blind

    By Jim Ducharme on 1:00 am in Social media marketing, Social media monitoring / View Comments

    Social media is NOT just about distributing your marketing message. I frankly don’t think any digital media channel is solely about that. From email to Facebook, it’s as much about listening as it is about talking.

     
     
  • Social Media Manners Matter

    Social Media Manners Matter

    By Michael Gutelli on 12:00 am in Opinion, Social media monitoring / View Comments

    Social media is a matter of time and place; not an outlet to use and abuse for all things business and personal.

     
     
  • Marketer’s Important Objectives for Social Media in 2011

    Marketer’s Important Objectives for Social Media in 2011

    By Jim Ducharme on 2:00 am in Research, Social media marketing / View Comments

    MarketingSherpa has posted an interesting chart derived from a survey of 3,300 marketers asked to indicate their most important social media marketing objectives they hope to achieve in 2011. The question was: What are the most important objectives for your organization’s social marketing program to achieve in 2011? Increasing website traffic via social media integration [...]

     
     
  • World Social Media Day, June 30th, Antwerp Belgium

    World Social Media Day, June 30th, Antwerp Belgium

    By Jim Ducharme on 4:54 pm in Social media marketing / View Comments

    While “GTs” or “Get Togethers” are not new to social media, Mashable.com made it all official in 2010 when they began promoting June 30th as the official worldwide social media day. Aside from lending the idea some good credibility, Mashable was also smart enough to provide some social media tools as a way for locals [...]

     
     
  • Top of the Pops: Five of Our Most Popular Social Media Posts

    Top of the Pops: Five of Our Most Popular Social Media Posts

    By Jim Ducharme on 1:00 am in Social media marketing / View Comments

    Just in case you missed them, five of our most popular posts.

     
     
  • Spelling Out Social Media

    Spelling Out Social Media

    By Shannon Holato on 1:00 am in Social media marketing / View Comments

    Ed note: This was originally posted at the Red Pill Email Blog. Thank you Shannon for letting us share it here too! Last week, I read a brilliant post by Jim Ducharme titled, “EMAIL: What’s in a name?” where he defined the word email. I loved the acronym approach he took as it really got [...]

     
     
  • Social Media Lingo: The Masonic Handshake

    Social Media Lingo: The Masonic Handshake

    By Jim Ducharme on 1:21 am in Opinion, Social media marketing / View Comments

    Every industry (professional or not) has its own terminology which is often used as a verbal “Masonic handshake” to reinforce the idea that those in the know belong to a group with special knowledge.

     
     
  • 7 Social Media Engagement Tips from the Fortune 1000

    7 Social Media Engagement Tips from the Fortune 1000

    By Jim Ducharme on 1:00 am in Brand marketing, Social media marketing, Social media monitoring / View Comments

    If you need some inspiration regarding your social media strategy and implementation, you’ll find these seven tips from Fortune 1000 companies worth reading.

     
     
  • Report: Future Plans for Focus in Social Marketing

    Report: Future Plans for Focus in Social Marketing

    By Jim Ducharme on 1:00 am in Research, Social media marketing / View Comments

    According to the study, YouTube came out on top as the channel where most marketers plan to increase their efforts. 77% stated they would be doing more on YouTube and/or video marketing. 82% of those companies with 1000 or more employees indicated this as a key growth area.

     
     
 

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  • To Social Media with Love

    To Social Media with Love

    June 29, 2011

     
  • 5 Things Social Media can Learn from Radio

    5 Things Social Media can Learn from Radio

    June 27, 2011

     
  • Social Media Day Know Hows

    Social Media Day Know Hows

    June 24, 2011

     
  • Tips on How to Handle Negative Tweets

    Tips on How to Handle Negative Tweets

    June 23, 2011

     
  • Get over it! Social media doesn’t owe you a thing!

    Get over it! Social media doesn’t owe you a thing!

    June 21, 2011

     
  • To Social Media with Love

    To Social Media with Love

    June 29, 2011 in Opinion, Social media marketing

     
  • 5 Things Social Media can Learn from Radio

    5 Things Social Media can Learn from Radio

    June 27, 2011 in Blogging, Content marketing, Social media marketing

     
  • Social Media Day Know Hows

    Social Media Day Know Hows

    June 24, 2011 in Social media marketing

     
  • Tips on How to Handle Negative Tweets

    Tips on How to Handle Negative Tweets

    June 23, 2011 in Social media marketing, Social media monitoring

     
  • Get over it! Social media doesn’t owe you a thing!

    Get over it! Social media doesn’t owe you a thing!

    June 21, 2011 in Opinion, Relationship marketing, Social media marketing

     
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