The funnel is everything but linear and was it ever linear to start with? Only when you can track someone you can draw some conclusions with the necessary reserves. This applies for both B2B and B2C, although there are differences. It is however clear that the way to a purchase is ‘nonlinear’ and not a simple funnel.
How long do you have to make an impression when you engage visitors online? Whether it’s welcoming a visitor to your site or social presence, the answer seems “not very long at all”. But, exactly how long do you have to make visitors “Think, Feel, Do”?!