Social media monitoring

Defining & Applying Social Media Intelligence

Yesterday I posted about how important it is to use social media to monitor the brand conversations going on out there. I’ve just been reading a whitepaper from Forrester titled: “Defining Social Media Intelligence” which lists in detail how social media intelligence can be applied in an organization.

Social Media Manners Matter

Social media is a matter of time and place; not an outlet to use and abuse for all things business and personal.