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Home » Posts tagged 'social media marketing'

  • Tips on How to Handle Negative Tweets

    Tips on How to Handle Negative Tweets

    By Jim Ducharme on 9:11 pm in Social media marketing, Social media monitoring / View Comments

    Should you ignore negative tweets? If not, what should you do? It’s a question which keeps coming up as marketers and companies get more and more involved in social media. Among most social media evangelists and analysts (I don’t like the term “expert”), the consensus appears to be that a negative comment is an opportunity for you to shine via social media channels such as Twitter.

     
     
  • Email vs Social: Channels Aren’t Social, Humans Are

    Email vs Social: Channels Aren’t Social, Humans Are

    By Jim Ducharme on 1:03 am in Email marketing, Social media marketing / View Comments

    The people we market to will make the decision as to what channel is best suited to their needs and that’s the only choice which matters. Everything else is simply politics and drama.

     
     
  • Are Your Customers Looking for your Business on Mobile Phones? 5 Facts Worth Knowing

    Are Your Customers Looking for your Business on Mobile Phones? 5 Facts Worth Knowing

    By Chris Tompkins on 12:13 pm in Mobile, Social media marketing / View Comments

    There has been a lot of talk about the power of mobile marketing.  From text marketing to applications, the market is abuzz with the “power of mobile.” For some businesses it seems like a perfect fit, while other companies struggle to see the value of implementing a mobile marketing strategy. That’s why when I read [...]

     
     
  • Social Media Day Open Forum: You’ve Got Questions! We’ve Got Answers!

    Social Media Day Open Forum: You’ve Got Questions! We’ve Got Answers!

    By Jim Ducharme on 1:00 am in Social media marketing / View Comments

    Social Media Day by design is a pretty free-form event. Some local events are strictly GT parties and some are trying to add a little more. At the Social Media Day event at Hangar 26 in Antwerp on June 30th, J-P De Clerk and team have put together a great party and networking event! But, [...]

     
     
  • 5 LinkedIn Must Haves

    5 LinkedIn Must Haves

    By Chris Tompkins on 1:00 am in B2B marketing, B2C marketing, Inbound marketing, Social media marketing / View Comments

    With everyone going on about the wonders of Facebook and Twitter, our poor friend LinkedIn sometimes gets left out in the cold.  While not one of the most visible sites, it is definitely one of the most powerful.  With millions of people from all over the globe taking part in the conversation on LinkedIn, it [...]

     
     
  • Why Aren’t You Promoting Your Social Profiles? 10 Ways to Make it Happen

    Why Aren’t You Promoting Your Social Profiles? 10 Ways to Make it Happen

    By Chris Tompkins on 1:00 am in Social media marketing / View Comments

    When going through numerous articles on social media strategies it dawned on me that there was a glaring omission: tactics on how to promote your social media profiles OUTSIDE of logging in to Facebook, LinkedIn and Twitter. While it may sound odd, cross marketing is an essential part of a successful social media marketing strategy [...]

     
     
  • Word-of-Mouth Marketing: The Ostrich Factor

    Word-of-Mouth Marketing: The Ostrich Factor

    By Jim Ducharme on 1:00 am in Social media marketing, Word of mouth marketing / View Comments

    The fact is that because of social media and our connected world, word-of-mouth is both your best friend and potentially your fiercest foe.

     
     
  • Marketer’s Important Objectives for Social Media in 2011

    Marketer’s Important Objectives for Social Media in 2011

    By Jim Ducharme on 2:00 am in Research, Social media marketing / View Comments

    MarketingSherpa has posted an interesting chart derived from a survey of 3,300 marketers asked to indicate their most important social media marketing objectives they hope to achieve in 2011. The question was: What are the most important objectives for your organization’s social marketing program to achieve in 2011? Increasing website traffic via social media integration [...]

     
     
  • Highlights from European Social Media and Email Marketing Study

    Highlights from European Social Media and Email Marketing Study

    By Jim Ducharme on 1:00 am in Email marketing, Research, Social media marketing / View Comments

    13% of social network fans and followers of a company or brand want to be called upon to do something.

     
     
  • Report: Where Marketers are Focusing in Social Media

    Report: Where Marketers are Focusing in Social Media

    By Jim Ducharme on 1:00 am in Research, Social media marketing / View Comments

    What channels are marketers focused on and what tools are they employing in social media?

     
     
  • Social Media Swimming Lessons

    Social Media Swimming Lessons

    By Jim Ducharme on 1:00 am in Brand marketing, Social media marketing, Social media monitoring / View Comments

    Remember that old video game called “Pitfall”? You had to leap over pits of alligators and swing across swamps and avoid other obstacles. That might be a great analogy for social media if you happen to be new to it.

     
     
  • You Don’t Own Facebook

    You Don’t Own Facebook

    By Scott Cohen on 1:00 am in Social media marketing / View Comments

    Think about it: If all you do is post on Facebook, and suddenly Facebook shuts down tomorrow, what are you left with?

     
     
  • 7 Social Marketing Insights

    7 Social Marketing Insights

    By Jim Ducharme on 1:00 am in B2C marketing, Brand marketing, Content marketing, Relationship marketing, Social media marketing / View Comments

    I’ve gathered 7 insights (at least I hope they’re insightful) to share on social marketing.

     
     
  • Five Key Soft Benefits of Social Media for Small Business

    Five Key Soft Benefits of Social Media for Small Business

    By Jim Ducharme on 1:10 am in Brand marketing, Relationship marketing, Social media marketing / View Comments

    Small businesses have however always relied on a strong relationship to drive recurring revenue, which is why adding social media to their marketing mix makes so much sense.

     
     
  • The Marketing Power of Online Communities

    The Marketing Power of Online Communities

    By Jim Ducharme on 1:01 am in Brand marketing, Community marketing, Social media marketing / View Comments

    If you have a blog which features user comments, then you have a foundation for an online community. If you are on Twitter or Facebook then you have the potential for an online community. These constructs are much like reefs are for fish…

     
     
  • SMBs Find Value in Social Marketing

    SMBs Find Value in Social Marketing

    By Jim Ducharme on 12:44 am in Social media marketing, Word of mouth marketing / View Comments

    Word-of-mouth advertising is the number one way respondents (82%) reported that customers find them, followed by search engines and the internet (66%). Traditional advertising came in a distant third at just 37%.

     
     
  • The Final Destination for Social Media

    The Final Destination for Social Media

    By Tom Pick on 3:00 am in Social media marketing, Social media monitoring, Social media optimization / View Comments

    But let’s take a mental leap through time; what will social media look like in x years, when it’s mature and just another tool we reflexively reach for when needed, like picking up the phone today?

     
     
  • The Chicken, the Egg and the Internet

    The Chicken, the Egg and the Internet

    By Jim Ducharme on 2:36 am in Blogging, Community marketing, Social media marketing / View Comments

    Did the internet start up because of communities or did it start up and flourish because of the need for more efficient means of communication?

     
     
  • Recommendations & Online Trust

    Recommendations & Online Trust

    By Jim Ducharme on 12:39 am in Brand marketing, Social media marketing, Word of mouth marketing / View Comments

    So, who do we trust when it comes to product recommendations online?

     
     
  • Oliver Blanchard: Think Beyond Marketing

    Oliver Blanchard: Think Beyond Marketing

    By Jim Ducharme on 3:30 am in Blogging, Social media marketing / View Comments

    Oliver Blanchard has led a pretty interesting life. He served in the French Fusiliers before moving to the US and working with a variety of B2B and B2C Fortune 500 companies and SMBs. He’s currently runs BrandBuilder Marketing and functions as senior strategist. He helps companies develop, build, integrate, manage and measure social media programs. [...]

     
     
  • Finding Corporate Success with Social Media

    Finding Corporate Success with Social Media

    By Jim Ducharme on 2:01 pm in B2B marketing, B2C marketing, Brand marketing, Social media marketing / View Comments

    When people mention social media marketing, it’s all too easy to think they are referring to Facebook and just Facebook. However, social media marketing spans a number of channels such as Twitter, social sharing sites and of course, your blog. A holistic approach targeting all channels and a blog as the central hub is a [...]

     
     
  • A River Called “Social”

    A River Called “Social”

    By Jim Ducharme on 4:03 pm in Opinion, Social media marketing / View Comments

    I used to go “tubing” on a river not far from Toronto. Tubing is where you ride an old tire inner-tube down a river or creek. On this particular river, part of the fun is that there are some pretty good rapids which give you a bit of a rush. My wife and I went [...]

     
     
  • Social Media Monitoring: Attentio Acquires 365Research

    Social Media Monitoring: Attentio Acquires 365Research

    By Jim Ducharme on 4:14 pm in Industry news / View Comments

    In 2010 we saw a lot of agencies consolidating resources and services via acquisition and it appears that 2011 will be no different. European social monitoring and research company, Attentio, just announced they’ve acquired 365Research, a market research technology company.

     
     
 

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  • To Social Media with Love

    To Social Media with Love

    June 29, 2011

     
  • 5 Things Social Media can Learn from Radio

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    June 27, 2011

     
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    June 24, 2011

     
  • Tips on How to Handle Negative Tweets

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    June 23, 2011

     
  • Get over it! Social media doesn’t owe you a thing!

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  • To Social Media with Love

    To Social Media with Love

    June 29, 2011 in Opinion, Social media marketing

     
  • 5 Things Social Media can Learn from Radio

    5 Things Social Media can Learn from Radio

    June 27, 2011 in Blogging, Content marketing, Social media marketing

     
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  • Tips on How to Handle Negative Tweets

    Tips on How to Handle Negative Tweets

    June 23, 2011 in Social media marketing, Social media monitoring

     
  • Get over it! Social media doesn’t owe you a thing!

    Get over it! Social media doesn’t owe you a thing!

    June 21, 2011 in Opinion, Relationship marketing, Social media marketing

     
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